TemporaryTemporary Inbound Call Handler – Bristol
**Temporary Inbound Call Handlers Needed**
We are looking for experienced Customer Service Representatives to join a temporarycampaign with a **Central Bristol** company. Successful candidates **must have previouscustomer service/call centre** experience, ideally in a multi-channel environment.
This role is predominantly **inbound call handling** and will include some **email and webchat** enquiries. You will be the first line of response for these customer queries. CSRs willbe communicating with education professionals so experience in this industry would behugely beneficial.
Suitable candidates for this role will have:
* **Good telephone manner** – ability to control the call, strong communication skills andthe ability to convey complex information
* **Good interpersonal skills** – objection handling, influencing, negotiation and closingskills
* **Computer literacy** , good data capture skills
* **Positive approach to team-work**
* **Experience of talking to professionals** would be beneficial
Hours of work are between **Monday to Friday 8am – 6pm,** amounting to 37.5 hours perweek. Candidates may be very occasionally asked to work out of hours, Monday to Sunday8am – 8pm.
This campaign will run from **23rd April** for 4 weeks initially – though this could beextended.
Pay rate this role is **£7.83 p/h**
Training will last 3 days, followed by 2 days side by side with the team.
If you are an experienced call-handler looking for a new placement, get in touch now with your CV.
FOR MORE INFORMATION OR TO APPLY PLEASE CLICK ON THE APPLY ONLINE BUTTON ABOVE
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Mainline Employment Limited have been trading since 1990 and have many years of experience in matching candidates to suitable jobs.
We are a well-established & successful independent recruitment agency with over 22 years of experience in dealing within the Commercial, Industrial and Driving sectors.
Mainline also offer a full 24 Hour Service, enabling clients and candidates to contact us at more convenient times for them. We have highly experience and skilled staff with over 15 years of experience in recruiting and all specialising across divisions, so have a good understanding of the vacancies they are filling.